OptiDispense
Solutions

Training Courses

Mentoring and 1to1 Support

OptiDispense Solutions is a company that values mentoring and support. We know how important it is for you to build rapport with your customers and increase your knowledge and confidence in order to excel at your job, and that's why we're here to support you every step of the way. We have the knowledge and expertise to help you grow and develop your abilities, so you can feel confident and comfortable in your role.

Understanding your customer

At OptiDispense Solutions, we understand the importance of getting it right the first time. This is why we prioritise building a personal connection with your customer to ensure that you understand exactly what they need. We believe this approach allows you to ask the correct questions and provide tailored recommendations that fit their unique needs. This level of service helps to foster confidence and trust with your customers, ensuring they always get exactly what they need from you.

Spectacle Fitting

We provide spectacle fitting techniques so spectacles are the perfect fit. We understand that a comfortable and precise fit is essential in achieving perfect vision and enhancing your customers overall experience. With our custom-fitting techniques, we can help spectacles fit perfectly, providing improved visual comfort and overall satisfaction. In addition, our expert team ensures that adjustments are kept to a minimum, thus reducing cost and increasing customer confidence.

Mystery Shopper

We understand the importance of having a well-trained, confident team that can provide the best customer experience possible. Our mystery shopping services are designed to help you identify any areas where you can improve. Once we have identified these areas, we can offer a training plan to improve the skills of your team. Our training sessions are tailored to your specific needs, and our goal is to build a strong and capable optical team that can provide the best possible customer experience. Contact us today to learn how we can take your optical team to the next level.